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ATG Stores
ATG Stores Allied Trade Group Charges Credit Card for Products They Can Not Timely Deliver Kirkland, Washington
4th of Aug, 2011 by User407204
I purchased more than $600 of kitchen cabinet hardware. After two days of not hearing anything I called ATG. They said the hardware was on back order and would not be available for a month. I said I could not wait and asked them to cancel the order. The representative said they would contact the vendor and my credit card would be credited if and when the vendor agreed. I paid more than $600 for a product they don't have and cannot deliver. They will not credit card back.
Comments
4846 days ago by Pr.atgstores.com
Dear User407204,

My name is Taryn and I handle the public relations for ATGStores.com. I would like to extend my help to you to answer any questions you have in regard to our refund policies as well as ensure that you are refunded for your order that was on backorder.

I appreciate your honest review and I am confident that I can help you resolve this issue. If you could please email me at [email protected] we can go from there.

Best,

Taryn

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