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8th of Oct, 2011 by User660818

As of three months ago we were forced to change our direct tv, to primcast by our moble home community which has an exclusive contract with primecast in which they get pay back for. The service and program is not good. we pay more now than we did before and have less programing. We were told if we didn't like it we could have it turn off. But than we could not get service from any one else. I don't think is is right when we pay of our own Tv. This is a big ripoff. They should not be allow to do this to someone who pays for only their lot space to put their moble home on. What we do in our own home should be own bussines. And who we pay for our TV from is none of their bussines. We feel what they are doing to us and others in this moble home community is wrong!

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4826 days ago by PrimecastResponse

Here at Primecast, we pride ourselves on giving our customers the best there is to offer when it comes to television, Internet, and phone services. We also strive to extend the utmost care to our customers, so we went out on the web just to find customers in need! Primecast would like to sincerely apologize for any difficulties or inconveniences you have come across, especially if you are not receiving the customer care you deserve from us. So when hiccups happen, we are always willing and able to assist you in resolving any issues you may have. Please contact our customer service call center at (866) 671-1117 or email us at [email protected] so we can help you right away with any of your concerns. We look forward to hearing from you and appreciate any comments/suggestions you would like to share.

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The Primecast Team