My small business expanded into the HVAC business in 2007 and wanted a software system that would be tailor made for our industry. Aptora touts their system as being the solution. After consulting with BERNIE, we were convinced that Total Office Manager would be that solution. We negotiated the terms and ended up paying close to $12000-$13,000 for the total package.

After receiving the package and installing the software, it became clear to me that this system was not so easy to use. I am in no way computer or software illiterate, quite the contrary. I am well versed in computers, software, IT, networking, and all technical aspects of computer hardware and software.

We immediately contacted BERNIE to convey our displeasure with the complexity of this system. He offered me training for an additional $599, or $2000 for a year of support and updates. Why would I need or want to spend hundreds or thousands more for a package that I just spent $12,000 for?

As the conversation progressed with BERNIE, the ONLY solution he provided to me came at a price. A hefty one. Every single option he offered was to take more of my money and still not guarantee any result. Sounds like a real RIPOFF to me!

So now I am out thousands upon thousands of dollars and have a Total "Worthless" Office Manager. BEWARE!!