Andys auto sports Back ordered, Delayed, No product, no refund morgan hill, California

14th of Dec, 2011 by User743367

My first clue should have been not getting a response from an email asking about a product BEFORE I ordered. Well, when I did not get a response, I called. The price on the SHORT Ram intake was a great deal.......if you can get one.
After a WEEK, they called and said the item was out of stock and could they subsititue. They offered no compensation for the week delay but I accepted the substitution....... THREE weeks later, still no intake. I called, they said they would check with the vendor. They put me on hold for 15 mintues and then said the vendor didn't answer. I asked for the number of the vendor and a reference number. I called the vendor myself and gave them a reference number and they had no such order and hadn't even HEARD of Andys!! So I calll and email them again. They said they would verify and call or email back.
They DID NOT call back but did reply to the email. It merely said my order had been received and should ship on or about December 12th. Well, it's now the 15th and they did not have a confirmed shipment or answer.
I told them I was contacting the Attorney General (they've already been sued in 2009) and file a complaint. Their reply was we cannot ship your item and we will refund your CC payment.
I am nervously watching my CC statement and hoping I get a refund. What a colassal waste of time and MY money. It's awful to have to wait that long to get nothing. You've been warned.

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