Alarm Services

Alarm Services - Alarm Traders - Firstline Security Inc. Alarm Services -Alarm Traders - Firstline Security went BANKRUPT but sold our monitoring Ser

13th of Dec, 2010 by User496013

We signed a 3-year contract with FIRSTLINE SECURITY on 10/10/07 (License #ACO 5704 CO 15-42414-000). Within 6 months, we called to let them know we were going on vacation and no one answered their call center! After many attempts I finally got a hold of someone on a cell phone stuck in a snow storm - this was their monitoring service. We then tried to cancel the service and were told by a Firstline rep that they will turn us into collection agency if we cancelled, after research online I found out they were bankrupt and had committed fraud as reported in several TV News stories and the California BBB. The next thing I know our contract was bought by another company - ALARM TRADERS/ALARM SERVICES - LEGAL NAME "McGinn, Smith Alarm Trading LLC". We started getting bills from them. At this point we just thought, let's just get through the 3-year contract and get rid of these people. Our 3-year contract was up 10/10/10. I wrote Alarm Services a cancellation letter on 10/19/2010. We received a letter from "Nina Duffy" that our contract had automatically been renewed for another year or to give them $235 for a one-time settlement offer. I found out this company in not licensed in California and the owners were just indicted from the Securities & Exchange Commission for committing fraud and a Ponzi scheme! These horrible people are trying to extort money from us by threatening a collection agency even though we have fulfilled our 3-year contract for the lousiest security system! Do Not have anything to do with any of these companies!!

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