Consumer reviews and reports on scam companies, bad products and services
AAMCO Transmissions
Aamco Transmissions Completed Unauthorized Work and Held My Vehicle Illegally Tampa, Florida
1st of Dec, 2010 by User453511
I, RJ, am the owner of a 2003 Hyundai Accent. On the evening of November 29th, 2010 I began experiencing some issues with my vehicle as it began to idle rough and the check engine light came on.

The following day, November 30th, 2010 I saw that Aamco Transmissions was advertising a deal in which they would investigate your check engine issues free. That afternoon, I took in the aforementioned vehicle to the Aamco located at 3019 W. Hillsborough Ave, Tampa FL 33614 and explained the situation to the Customer Service Manager at the Aamco - Mr. Murry Green.

After using the computer to scan the vehicle, he notified me that the computer read that there were multiple misfires in the vehicle, but could not pinpoint the situation. He then informed me that for $90 or 1 Hours labor, he could take the cover off of the motor and further investigate the situation. I agreed (without signing any paperwork) and left the vehicle in his possession for the night and my girlfriend, AR, then picked me up and took me home.

Today, December 1st 2010, Mr. Green phoned me while I was at work at approximately 8:50 AM and informed me that the vehicle's motor was in need of a major tune up and that both CV Axles (front right and front left) needed to be replaced. He informed me that the total bill would be approximately $900.

He informed me that he'd have to order special parts for the vehicle, and I naturally assumed that the order time for the parts would be a day, at the very least.

I then told him that if I decided to have the work done, I would have it done all at one time. I also informed him that money was an issue at the time, and he stated that if that was the case, Aamco had financing available for 12 months same as cash. He asked if I had good credit and I told him that last I checked I did.

He then asked for the last four digits of my social security number in order to finish up the call. I presumed that this information was used for the financing application.

Later on in that day, around 4:00 PM, Mr. Green phoned once again and informed me the vehicle was complete.

My girlfriend, AR, then picked me up from work and we headed over to the Aamco in order to pick up the vehicle and arrived around 4:30 only to find out that the car had already been worked on, without my signing any documentation to authorize the work, and that the bill came to approximately $909.00

I then confronted Mr. Green asking why the work was done on the vehicle when I hadn't agreed to it. I had every intention of picking up my vehicle on this same afternoon and taking it to a second mechanic for a second opinion.

Mr. Green wouldn't relinquish my vehicle stating that I had authorized the work by giving him the last four digits of my social.

I didn't agree with this as he never asked me for any form of identification, so he couldn't know if I was even RJ, and also for the simple fact that I could have made up any combination of four digits to form as the last four of my social.

I attempted to place a phone complaint with Aamco Transmissions Headquarters but their office had already closed at the time, so I left a message.

Upon leaving the location, I noticed a poster on the wall of the establishment that was from the Department of Agriculture and Consumer Services. The poster on the wall specifically stated:

"If the repair work will cost more than $100, the repair shop must give you the option of:

Requesting a written estimate;

Being notified by the shop if the repair exceeds an amount you specify; or

Not requiring a written estimate at all."

I was given none of these options.

I then placed a call to the Department of Agriculture and Consumer Services, but their offices too were closed.

Mr. Murry Green is now holding my vehicle without authorization at the Aamco Transmission located at 3019 W. Hillsborough Ave Tampa FL 33614.

Comments
4905 days ago by Alphonso
Whoa! That was some review you have posted here. First of all, how can someone just give out the social security number just like that if even it’s just the last four digits? You should’ve asked for a written agreement or payment slip even if it was just $90 for a 1 hour labor. Even afterwards, you were just following up on phone even when they presented with you a huge bill of $909, you didn’t ask them what exactly they have charged you this much for? There is a complete lack of communication here and the carelessness is on your part. When you had made up your mind to go for a second opinion, you should’ve notified Mr. Green the first time he called you up to let you know about that 1 hour labor charges.

I have recently experienced some serious issues with my car and took it to the same Tampa FL branch of ARAMCO transmissions. I discussed everything in detail directly and signed all the paperwork myself. I never faced any problem from the start till the very end. Great job done guys!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1531 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1755 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1760 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1760 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in