a&r used auto and truck parts DEC 12 2012 ORDERED 825.00 TAIL GATE FOR DODGE PICK UP NEVER RECIEVED IT .WONT GIVE ME A REFUND TRANS ACTION # 484513

13th of Feb, 2013 by User241176

ON DEC 7 2012 I ORDER A TAIL GATE FOR A DODGE PICKUP. TALKED TO ANDY HE SAID HE HAD IT IN STOCK IT WAS A NEW TAKE OFF IN THE BOX. SO I ORDERED IT WITH THE COMPANY CREDIT CARD FOR 825.00 .IT WAS FOR A TRUCK FOR OUR BODY SHOP.ANDY SAID HE WOULD SHIP IT OUT. WAITED TILL DEC 20 HAD NOT RECIEVED IT YET SO I CALLED BACK. ANDY SAID IT WAS ON THE LOADING DOCK WAITING FOR THE TRUCKING COMPANY TO PICK IT UP THOUGHT THAT WAS FUNNY HE SAID IT WOULD GO OUT THAT DAY.WAITED UNTIL JAN 2 2013 BECAUSE THEY WERE CLOSED FOR THE HOLLIDAYS. CALLED THEM JAN 2 ANDY SAID IT WAS STILL THERE . SO I HAD TO ORDER 1 FROM THE DEALER. THEN I CALLED BACK ON JAN 4 TOLD ANDY I WANTED A REFUND. HE SAID OK.THE ONLY PROBLEM I HAD WAS THAT THE COMPANY CREDIT CARD GOT LOST SO THEY CANCELED IT. WE HAD A NEW CARD NUMBER BUT HE SAID IT WAS A WEB BASED COMPANY AND HE WOULD HAVE TO CREDIT BACK ON THE ORIGINAL CARD. SO HE SAID HE WOULD SEND US A CHECK. SO I WAITED TILL
JAN 14 2013 CALLED BACK ANDY SAID THE CHECK WAS SENT OUT ON JAN 11. AND EVERY TIME I CALLED BACK ALL I GOT WAS VOICE MAIL. I HAVE EMAILED THEM NO RESPONCE. ITS NOW FEB 14 2013 STILL NO REFUND.

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