Originally, the website said that if there was a return or refund, to email them with reason for return and they would provided a RMA# so no shipping charge would incur. Now, website states that we have to send back (to Singapore) through an international carrier with insurance, and we will be charged an additional $20 per boot order returned.

Do not buy from them!!!

We are not returning the boots but instead will donate them to a charitable group for women who could use them. Shipping back would cost ~ $65 and then $40 for returned boot fee...UGH!!