30 Second Smile

30 second smile toothbrush Charged twice for shipping and handling and was refused when asked to talk to a manager!! Rancho Cucamonga California, Cal

3rd of May, 2011 by User167364

I bought this thing and have not used it yet BUT when I opened the package I found I was charged twice for the shipping and handling!! You are not allowed to talk to a human being when you are placing the order so you can not question anything. My invoice by the time I got it was well over 100.00! I called the 1-800 number only to be greeted by Cindy a young lady with a deep Indian accent who regretted to inform me that I could not speak to a manager and instead redirected me to the infomercial for more information . really?? Seriously?? I told her I didnt mind waiting for the manager and was told she could not place me on hold. I again demanded to speak to a manager, she went away and came back and said the manager would not refund the double shipping and handling and hung up on me!! So order it without talking to a human and expect NO help from anyone after the purchase. I still dont even know if it works or not by the way, it is a lot cheaper looking in person than what it shows on tv I guess I should have expected!!

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