ZoomBridal

ZoomBridal Scam , scam, Poor Customer service, Shenzhen, Internet

27th of Apr, 2011 by User459309

I ordered a wedding dress from on May 29th 2011. On their site it states it takes 20-25 days to ship bridal gowns, and they will send you updates on the status of your order.
It has now been 30 days and I have begun to wonder where my dress is. I have sent mutiple emails to the support email address at ZoomBridal, along with phone calls to their customer service number which is disconnected.
It seems there is no way off getting ahold of this company. They have gotten many terrible reviews in the past. Some reviews stating the dresses came 2 months late and others where the site used false advertising and the dress was not made as the pictures described it, when recieved in the mail. I will definitly never shop at ZoomBridal again! I am still waiting on a reply to the many emails I have sent them. Save your Money, Time, and the Hassle and Don't Shop at ZoomBridal it is a Scam!

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Comments

4931 days ago by Jayne Meires

I have ordered a prom dress for my daughter on the 25th April 2011 but have had no confirmation email,
dispite multiple emails and no joy on the contact number it looks the worst ...A Rip off .

4931 days ago by Jayne Meires

FRAUD I ordered a prom dress for my daughter but have not recieved a confirmation email,
dispite numerous emails 2 there web site and no joy with there contact number,
I fear the worst .

4863 days ago by DonnaSummer

The one who left review on April 27th, but she said she placed an order on May 29th, that's is ridiculous. We reply emails with 24 hours excluding weekends and holidays.

4690 days ago by Lily_weir

I don't believe what you said.Just like me, I placed my order in December and called about 5 times for renew the order, the representative with skilled experience helped me to solve many question eg:size, shipping, and some of my private problems.And i am very appreciated for what they were done!