Zetronix Junk stuff, bad costomer service, dishonist company Boston, Massachusetts

21st of Dec, 2011 by User344659

I recently purchased a so called dash cam from Zetronix. There was lack of accuracy in the product discriptions of much needed to know info. It was very cheaply made, had hardly any settings, but the main problem was: No indication of the lack of LCD screen, it doesn't even have one! Nowadays mobile recording devices are standard with LCD screens. I contacted customer service to inform them about this being a problem, I couldn't use it so I wanted to return it. I also wanted to give some helpful advise so others do not incounter the same problem. Their representitive Edward gave me hostile and disrespectful responces. I have never had such a poor customer service experience. In addition, I have placed a review on the product indicating its unmentioned lacks, and gave suggestions of what the device really would be good for. Next thing I know, my review was deleted. Past costomers of Zetronix had the same issue with their own honest reviews being deleted to. Apperently Zetronix only keep the positive reviews to trick people. This is questionable buisness ethics at best. Wouldn't supprise me if most of their products would be in the one or two star range if they did not delete the negative reviews. Since they do a 15% restocking fee, I am now out by over $30.00 from having to send the thing back (which I feel was more then the product is even worth). Strongly suggest, do NOT do buisness with Zetronix

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