Xlibris publishing company

poor service and disagree with the way they do business.

7th of May, 2012 by msrenee

Recently had my first book published with Xlibris and because I was eager to get published did it without alot of research, they sent me a catalog of the packages and I picked the basic package after my book went into production and my book was on-line to be sold, started calling about the things i was to receive 5 postcards, 50 business cards, 5 posters, and 5 copies of the book, when I asked them about it the response was it was not included in my package, Im now out of $560.00 and they set-up a website for the authors and for about a week now I can not get in to see if I received a print out of my book sale it says that my username or password are incorrect, or that my email address is not in their database. this is the month Im suppose to be able to see the progress of my book sale and cant get in. have called my representative for answers I no longer get a response from them. My first royalty check is suppose to come in july. Im at a total lose because i saved up for a year to see my book published and feel I've been lied to to get my money and no postive response.

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