Wozo poster comp

Wozo poster comp. took .99 and 29.99 in nov.and 29.99 in dec.2010 Boston, Massachusetts

12th of Jan, 2011 by User796169

On Oct 25th 2010 I sent for a .99 poster four days later they took 29.99 out of my account.I called them and they said I joined a poster club.The were asked to cancel on Nov.4th by phone.Then on Dec.2nd they took another 29.99 out or my checking account.I called them and they said just send the posters back and we will refund your money.Now they say the never got the posters back and will not refund my $.I have contacted the post office 3 times and I have not got any where.I am now trying to get my bank to stop payment.I live on S.S.I and can not afford such problems.This has become a major problem for me.Wozo is a major ripoff!Laura Indianapolis In.

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4956 days ago by Complainer5055

In Nov. 2010, I signed for a free Poster and paid .99 with my credit card. I did not read the small print and in four days got a charge of 29.99. When I called the customer service at Wozo they told me to just wait for a poster and send it back for refund. I called them after a month and they promissed to refund but did not. There was an e-mail from Wozo:
"We have encountered a settlement error while issuing your refund but this can be easily resolved by processing it manually. Please provide the card number and expiration date of the account you would like the credit to be posted to, or provide a telephone number if you would rather give that information over the phone. If you have already provided a telephone number but you have not received a call, please reply with your telephone number again. I apologize for any inconvenience this may cause you but I assure you that I will make sure you receive the credit you are owed.
Very truly yours, Won"
I did every thing they asked me to do to get my refund; I call every two weeks to check the status of my refund, but I got no refund and couldn't get a manager on the phone to complain.
My bank also failed me, I had to complain about that charge in 60 days or they care less.