Window Concepts-Milwaukee Inc, Poor Quality, Cheap Windows That Form Ice On The Inside All Winter Long! Waukesha, Wisconsin

8th of Mar, 2013 by User215130

All of the widows that we had installed by Window Concepts get a buildup of condensation which leads to a lot of ice build up on the inside whenever the temperature drops below freezing. We know this is not supposed to happen because we have windows by another manufacturer in most of our rooms that are
located within feet of these windows and they do not get condensation or ice buildup. This includes the window outside of the bathroom and in the bathroom, where we have never experienced this. Now we noticed that, due to the excessive moisture on the windows, mold is forming. We have expressed our concerns, both initially and throughout the last 2 years, but Window Concepts have mostly ignored us and provided us with the excuse that these windows are working. Window Concepts has repeatedly told us that they will call us back, because in the words of their customer service reps,
"that should not be happening" and "sounds like an installation problem". However, they have
refused to do anything about it except miss scheduled appointments and leave their propaganda making excuses as to why there is condensation on their windows. We would not recommend this company due to our opinion that these are cheap windows and their lousy customer service.

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