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| Whitewolf Mobile Auto Repair LLC Cody Whitwolf Cody Whitwolf is NOT to be trusted!!! Longmont, Colorado |
| 3rd of Jan, 2012 by User999883 |
| On Monday 12/26/2011 my wife and I brought our 94 Saturn SL2 to Cody Whitwolf of Whitwolf Mobile Auto Repair to have the Clutch replaced because he soubded affordable and nice at the time. When we got there Mr Whitwolf required us to give him $200.00 cash for parts (he quoted us $489.00 total to do the whole job) which we did and sign paperwork authorizing me to repair our car. But before we did that he pulls his car in to his garage which is in the Apartment Complex he lives in (he works out of his home and does not have a profeesional shop w/service bays and lifts)and starts jacking the car up and playing around underneath and than informs us we need a clutch sleeve and so we gave him the $200.00 plus the $43.00 for that. We were told the car would be ready sometime Wenesday 12/28/2011. Well come Wednesday I am communicating w/Mr Whitwolf and he informs they were having problems because they got the wrong clutch kit 2 times before getting the right one than they were having trouble getting the transmission back in and than the drivers side axle,etc. Come to find out the proper way to a clutch on this car is to pull the engine out part way but since Mr. Whitwolf does not have an engine hoist he pulled the tranny out the hard way. Anyways I spoke to Mr. WHitwolf around 6:30 Wednesday night 12/28/11 and he said not much more to do and he was going to have the car finished and returned to me that night because he had another car he needed to pull in to his garage. Well around 7:30 Pm he calls me and says his mechanic is tired and will finish it the next morning. He led me to belive it would be ready by 12:00 PM Thuirsday 12/29/11 Well come Thursday around noon I call and I text Mr Whitwolf to find out how it's coming and if it is ready and he does not answer his phone or respond to my texts. Finally around 1:00 PM I text him and he answers back and says they are still working on it than I text him and again to ask when it will be ready and he texts back telling me to leave him alone he's busy. Well I lost it after that and did call his business manager which is Chris Warren (his brother) and ripped in to Chris about how I was angry w/Cody Whitwolf for his disrespect and that my car was NOT ready when I ws told it would be (I did later apologize to Chris) Anyways around 3:00 PM I get a call from saying the car is ready and so my wife and I go pick it up that night and we drove the car for 2 days than I go to get Pizza a half mile from my house and I am driving the car home and a problem develops where there is play in the shifter and I can't shift in to 3rd 4th or 5th gear. I get the car home and call Mr. Whitwolf and he says it's a pin that he trouble with that was rusty and that he could take care of it on Monday Jan 2nd 2012 Well the next day I jacked up the car and put it on jackstand to see if it was something I could fix my self and I discover that the problem is not a pin but a clip that holds the shift cable to the transmission bracket. I also discover that bushings are bad on the shift linkage so I call Mr Whitwolf and he says it's just a pin and he'll fix it on Monday.I asked him for a time he would be out to my house to fix it and he goes after he takes care of other jobs he has to do.Well after I hung up the phone w/him I was thinking this guy is a liar because of the aggravation I went thru w/him on Wednesday and Thursday before getting the car back (forgot to add that he told me he had trouble w/that so quote pin when putting things back together. He said it was rusty)so Itexted him and told him I needed the car fixed first thing on Monday am and got a nasty text back syaing if I didn't leave him alone he was going to refuse service,etc and telling me and at the end he states inbold letters do u understand!ANyways Monday comes and his brother Chris calls me around 8:00 Am and says that Cody wil be out around 3:00 to fix it. Well 3:00 PM came and he was not here. Finally around 4:00 PM I call and text Cody to no avail so my wife calls Chris (Cody's brother) and is told Cody will be out after he finishes a job he's doing. Well 6:30 pm comes and Chris calls me and says Cody get not locate the so quote pin at check so both my wife and I told Chris that we needed this fixed so she could get to work. Well I than talk to Cody andd he's saying he has to get the part from a salvage yard the nexzt day Tuesday. Well come Tuesday I realize he has lied to me so I had another mechanic come look at the car and he discovers Cody Whitwolf and his gang forgot to put the flywheel cover back on and that what I need is a whole new shift cable and that a mount was missing that goes from exhaust to engine.So my wife calls Cody and leaves a voice message and than calls Chris and thingsa get heated. Cody is next to Chris (his brotyher ) tellong him what to say than Cody gets on the phone and is daying we voided ourt warrantty b/cause we had some one else come loo at the car and he starts cussing out my wife. Well I talked to 2 differnt people afterwards who told me that having someone else look at it will not void a warantty.The person who looked at did juist that LOOK! Well Cody and I texted back and forth last night and he refuses to make goood so I told him he will not work on any of my vehicles again (which angered him and that I am having some one else fix my car and his screw ups. Oh he threatened that if I took him to small claims court he would counter sue me for lost wages and defamation of character etc. |
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