Consumer reviews and reports on scam companies, bad products and services
Westway Ford Irving
Westway Ford Irving, Texas Service Dept. does not honor appointments or committments Irving, Texas
7th of Jun, 2011 by User282393
I called Westway Ford on Monday and made an appointment for a front brake job and front end alignment on my 2001 F350 for 12:30 pm on Wednesday. Thay told me it would take an estimated 3 hours and they coould taake me home and back via courtessy van. I delivered the truck at 12:15pm and they did in fact take me home. I called at 4:00pm to check the status of the vehicle.I was told they had not even started the work. They wanted the truck overnight. I told them I had to have it the following day, to which they replied, I could come get it. No explanation was given for not doing the work, but they did want to know if I wnated to"reschedule".....after one day wasted I made an appointment with another local dealer.

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