| Vision Security |
| Vision Security Home System, Internet |
| 24th of Apr, 2011 by User362907 |
| Salesman comes to door of elderly, makes hard sale pitch on scare tactics of what could happen without installing this system. He calls for his install team within minutes of signing contract even though it is 8:30 pm and he is requested to return tomorrow. He states he doesn't want her to wait another minute for this security system and instists on installing. Letter sent to cancel next day, but due to illness letter was put in regular mail box for pick up. They claim they NEVER received this letter and that I never called to cancel even though I called 4-5 times within the week. Second Request letter sent 6 days after install which they do receive, as it was sent overnight deliver with signature required. NOW the three day cancel period is past and they must hold her to contract or pay $1500-$2500 to remove system and cancel contract. Original salesman cannot be reached as his mail box is full and he does not answer phone by me or Vision Security customer service staff while I was on the phone with them. System cannot even be used by my 88 year old legally blind mother, even with the remotes, yet they claim since they did not receive a letter within the 3 day cancel period she will be held to contract or pay 50-75% of five year contract. The are a definate scam and have been reported to our local police by numberous people in our town for preying on the elderly and scare tactics to get people to sign on a whim and then you will never have a chance of getting this sytem removed or your money back. BEWARE |
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I must second User362907's scam report about Vision Security. Here's my story:
Yesterday evening (Wed 10 Aug 2011), a young man with polo shirt and ID badge from Vision Security came to my home offering "free" security system scare tactics about recent break-ins. (My neighborhood is very friendly, and there have been NO break-ins around here since May 2011.) He asked for my date of birth and Social Security number to "get started"--I refused to give him either one--and then he "made a call to the Chicago office" and got approval for my system. IFunny, but I have a smartphone just like his, and I didn't observe him tap the screen to make a phone call. I know a pretend phone conversation when I see one.)
I got suspicious and asked for a business card and brochure, and said I'd think about it and call him back later. He would NOT leave a card or brochure, and even said, "Well, I've spent SO much time here with you, you HAVE to buy it." That **really** ticked me off! The young man got VERY upset when it seemed I wasn't going to buy this system from him--he began saying it was "free" but a few minutes later he said, very quickly, "The first month is $39.99 and after that it's $59.99..."
By this point, I was convinced it was a total scam, and said, "I am NOT interested. Goodbye." This Vision Security rep, who had supposedly been doing this for 5 years, practically FLEW off my front porch and said "take care" through his TEARS. I kid you not! So he must have guilt-tripped the other neighbors (older, late 60s-mid-70s, single/widowed women) into buying his system and handing over their info.
Looking back, I don't recall seeing an ID number on the guy's badge, and through a couple hours with Google have come to understand that the whole setup is a fraud. Do what you have to do--put up a NO SALESMEN sign on your door, get a huge dog, or a legit security system from a well-known company--but stay away from these sales reps who appear from NOWHERE at 7:45pm on a weeknight.
I've notified the neighbors whose names he gave, as well as the police, my other neighbors, and Neighborhood Watch. Stay away from these guys! He gave me a WEIRD feeling, and I didn't dare let him get beyond my front porch, even though he seemed to really want inside the house.
--RSW
LaGrange, Georgia |
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