Victory Van Lines

Victory Van Lines Interstate Movers, Victory Movers Overcharged estimate, delivered past quoted delivery date Rockville, Maryland

31st of Jan, 2011 by

Our in-house estimate ended up being 2000 lbs. UNDER our actual weight. We apparently signed a form saying we agree to pay the actual weight, even though there is a federal law you should never pay 10% over the in house estimate.

The movers showed up 30 minutes late on move out day, and only packed things carefully when we were watching them. They labeled everything wrong. My computer desk was stripped and I could no longer use it.

We were told our items would be delivered in 14 days. Their truck broke down twice. When we tried to contact Victory about the added delay, he was impossible to get a hold of.

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Comments

4985 days ago by Keyvg

This was the most miserable and expensive move of my life. They took 3 times longer than any of my previous moves and charged me 70% (over $1100 instead of $495) more than their quoted price (which was revealed to me once all my stuff had been loaded in their truck). They worked extremely slowly, yet still managed to damage nearly all of my furniture and the walls and beams of my home. They double-charged us for packing supplies, including charging us for packing supplies that we had purchased! They wasted time disassembling furniture that should have stayed assembled, then neglected to do basic things like remove shelves from cabinets before moving. Every single shelf in my cabinets had slipped off the brackets and got jammed into the back of my cabinets. They also fabricate reviews (see review by Sherif Y on 1/5/2011 on Yelp). Sherif works for Victory Van Lines. I tried to discuss this move with him, and so far, we haven't been able to even get a credit for the moving supplies that we purchased that they used and charged us for.