Verizon wireless Fees for services not rendered Dublin Ohio

21st of Nov, 2011 by User388532

This summer I made the mistake of purchasing a Verizon phone at a local store. The next day I went to return it as the paper work given me did not match the sales pitch. I was told that to port my phone number back I needed to go to my previous server. It was the end of the day so 2 or 3 days later I
returned. They charged me a restocking fee of $35 and told me there would not be any other fees. Then I got a bill in the mail for my monthly fee, followed for one for terminating the account early. I called the company and they agreed to reverse the early termination fee (it only applies if you have the phone for two weeks). However they then charged me for â€˜going over the minutes feeâ€™. I contracted for 450 minutes a month and according to them I used up 395 or so of those minutes in the 3-4 days I had Verizon. Regardless of the fact that I paid them for one month service they use some convoluted mathematical formula to insist that I went over the minutes. I told them weather I use my minutes in 3 days or 30 days should be of no concern to Verizon. I paid for a monthâ€™s worth and a restocking fee, which is over $75 for 3-4 days usage. Now they are harassing me with calls and letters to pay them this â€˜going over the minutesâ€™ money. I wonâ€™t do it!

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