Verizon Verizon FIOS FICO, Credit Report. Failure to Pay, FIOS Internet

28th of Sep, 2011 by User890605

I recently divored 08/2011, and employed Credit Score monitoring. I received notice, 09/2011, my score dropped 10%. I traced it to a Verizon Account FIOS that was, I thought. transferred to my ex-wife. On 02/08/2011, I had a 3-way call with Verizon staff and ex-wife and transferred ownership of account to her. Appears she did not pay a $115 bill before switching to another cable service in 04/2011. This $115 bill went into collection; and she did pay it in full within days of when I notified her. Verizon has stated they will not adjust/correct my credit report via phone since the account was in my name! Verizon admits to having electronic notes that state ex-wife assumed account on 02/08/2011, but that does not matter! I feel like I am getting scr*wed here! I sent letters to Verizon (Various Locations) asking they make a correction to my credit report and have not heard back yet; only 1 week. Any advice? Should I sue in local court if they do not respond to my letters? Any chance I can win, considering Verizon has the electronic notes that state ownership was to be transferred on 02/08/2011. I can not attain copies of the electronic notes since they are confidential and property of Verizon a rep told me... I really need my FICO Score to increase not decrease as I start to rebuild my life post-divorce. Thanks in Advance for any comments!!!!

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