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VERIZON FIOS
VERIZON FIOS My tv and internet was disconnected on 4-18-11 stating that i have an outstanding balance.. my bills were pd on 3-24-11 for $332.22 on l
18th of Apr, 2011 by User434386
My complaint is towards Verizon, I feel that the billing company is very incompetent. My service which is TV and internet was disconnected last night 4-19-11. I called and spoke with someone and states that I have an outstanding balance for $162.00. I told him that the $162.00 bill had just received yesterday, and that bill is for my home and cell phone, which I had pay on 3/24/11 for 114.91 which that was the bill for..(and I don't know where they got that amount...)Itold him that the bill for my TV and internet was for $332.22 which was pd on 3-24-11..He told me to call the billing dept and I told him that I had already had called and they are closed.. he say ohhh thats right, to call tomorrow.. My service was disconnected for no reason at all.. I had no tv or internet last night and now...This is not the first time this had happened to me...
Please help me..
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