Consumer reviews and reports on scam companies, bad products and services
US Jesco International
US Jesco International Ltd. Inc USJesco, Using Sears Store to scam Hawaiians. Really Tricky Sales. Carrollton, Texas
5th of Mar, 2011 by User128474
In Honolulu, Hawaii, in a Sears store, over the store loudspeaker a man repeatedly announced 'Come to the kitchen goods area, first twenty get a free surprise. That tempted me to go check it out. I should have known better. The man there called everyone near him. Then he started in on his sales pitch. Lifetime guarentee. The knives he sold he claimed came with a lifetime guarentee. The demonstrater talked softly to force us to stay close to him. He showed us how his knives cut. He kept repeating that we'd have a lifetime guarentee if we bought his knives he showed. We bought his knives. His surprise gift was a stupid tool that cut fancy cuts in fruit. Keep in mind that the fact he was selling in a Sears store, made his offer seem trustable. The catch was that all these extras came with his offer. Six steak knives and an extra knife with one we paid for. It wasn't until I had returned home to my home on Molokai and I had some time to read the packaging on his knives I bought, that I learned I was fooled good. Wow, I read that the lifetime guarentee was not for my lifetime, but was instead obviously for the lifetime of his company. hmmm So far, five of my six free steakknives have broken. I used no excess pressure while cutting. The knives are just junk. I feel fooled and ripped off. I feel that Sears has been badly fooled too. I feel that this USJesco company should be ashamed of themselves for selling poor quality knives, and that they should be put out of business. Quikut backs this company? Quikut should be put out of business too. What a scam!!
Comments
4886 days ago by Helpful1
Return them to Sears and get a refund, or call the company they will send you new knives,

Return Policy:

If, for whatever reason, you need to return your product for exchange, or order replacement parts we will be happy to assist you. If you would like to exchange a defective product, please send it regular mail to:

U.S. Jesco International Ltd., Inc.
1421 Westway Circle
Carrollton, TX 75006-3733
Attn: Customer Service

Once we receive your defective merchandise, we will ship your new product within 24 hours. Please allow 5-7 days to receive your new merchandise. In many cases the transit times will be shorter, but most products will arrive within one week.

Email:

Email your questions, comments or ideas to [email protected]
Corporate Headquarters:

United States:
US Jesco International, Inc.
1421 Westway Circle
Carrollton, TX 75006-3733

Canadian Office:
Jesco’s Canadian office and distribution center is located in Toronto, Ontario.

Call us Monday-Friday 9:00 to 5:30 (CST) on our toll-free hotline:
1-800-425-3726 Customer Service
1-800-492-5888 Fax
User Manuals:

Have you lost your instruction manual? Click here for instruction manuals for our products. The user manuals are in Adobe Acrobat (PDF) format (click here to download Adobe Acrobat Reader).
Product Registration:

Click here to register your products. Not only will registering your product activate your warranty, but it will also enable us to alert you of any upcoming special sales and offer discounts on your future online purchases.
4656 days ago by Jikcowski
Us jesco Is a big waste of time and money. Love always ex employees

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