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upside visa metabank froze my card with my tax refund on it Internet
9th of Feb, 2013 by User342248
i had my tax refund loaded onto this card. they let me access all but 1028.00 of it then they froze it saying possibly fraudulent. They told me what to fax to get card unfrozen so i faxed it all to them plus extra proof of identity. well i was then told i faxed it to the wrong number so I faxed it to the new number they provided. its been 72 hours and nothing. There is not a direct contact number for the fraud department and the customer service people all tell you something different. if my card isnt unfrozen by Monday Feb. 11 2013 i am going to the police and the media.
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4269 days ago by Vicstar11
A rep accidently gave me the number to the risk department. It seems to be just one or two girls in an office. I'm going to keep calling and driving her crazy to get my money...they are holding $5503 hostage. Did you get your money yet?

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