Here's where I get really irriatated.

I call the toll free number again and the same lasy that has answered everytime tells me that my refund had been denied becasue of an IP address. I lost it. So, I asked for the contact inforamtion for the refund department or the corporate office ans she told me that she could not and would not give me any number beacuse my refund had already been denied. So, I called my bank and informed then that there was a unauthorized charge on my account. Now Im thinking about calling 7 on yourside.