United Benefits

Rude service, continuous calling, yelling at me,etc

18th of Feb, 2014 by Jen23

A few months ago I received a call from United Benefits saying I won a $100 walmart gift card and only would be charged $6.95 in shipping costs. I had just finished bathing my 10 month old and had to get her to the clinic for a checkup. I explained I was in a hurry and he promised me it would be very quick process. Well it was not. I was placed on hold multiple times and was continuously asked to repeat my personal information onto a recording. If I answered a question by saying "yeah" the sales guy would suddenly be back on the line yelling at me that I had to answer by saying "yes". I thought it weird that he could hear how I was stating my information when I had thought he had transferred me. Anyway after being asked for the 3rd time to repeat my credit card info I hung up. They called right back. I explained I didn't have time but they kept calling back. Later that day I called the number bask requesting to cancel any programs or subscriptions. I thought I was done with these people and today, 2 months later the same guy called me again. He said he was calling from united benefits and I immediately hung up. He immediately called back 4 times in a row without leaving messages on my voicemail. I finally answered and he immediately began yelling at me for hanging up on him! I let him finish and he told me I HAD to remain on the line and repeat my personal info including credit card number and I must go through the whole process in order to get cancellation number or I would be charged $69.00 month. I hung up the phone. He called me 25 more times! In a row! Within 10 minutes I received 25 calls. This is harassment.

Track this Report 0 Comment | Post a Comment