Uniblue.com

Uniblue.com Charged me twice for software I cancelled a year ago, Internet

3rd of Nov, 2010 by User217100

I bought the speedupmypc from uniblue last year. Right after I loaded their software I started having problems with my laptop crashing. I sent off an email requesting help and it took the company several days to get back to me. In the meantime I deleted their program for my laptop and it started working properly. When the company rep finally contacted me he tried to blame it on my laptop. I told him I could not use the product and wanted to cancel and be removed from any future correspondence on their products. That I could not afford risking my laptop performance for it is used by me for my buisness on a daily basis. I was told that they would cancel my subscription. Load & behold OCT & NOV 2010 my account was charged twice for software that I cancelled last Nov.

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Comments

4807 days ago by Anonymous

Hi User217000,
I’d like to help you solve this issue. Unfortunately I cant find your details on this site, therefore i cant find you in our system. Where you refunded in the end? Could you kindly reply to this thread and include your support ticket number, I will be more than happy to help you solve this

http://www.uniblue.com/support/ticket/
Best Regards,
Keith, Uniblue Customer Relations Team