Consumer reviews and reports on scam companies, bad products and services
Tropic Cay Beach Resort Hotel. Fort Lauderdale, Florida
false charges
8th of May, 2013 by hugo12001
The hotel overcharged me. I stayed at the hotel for two nights from 25th to 27th of Feburuary, 2013. The hotel charged me for smoking in the room, lost key, and usage of safe. But these are not of my knowledge. I send my queries regarding the charges to the manager at the hotel. But the manager has never responded to my queries. Instead, the receptionist sent back responses a couple of times. The receptionist, called himself Todd, says that money will not be refunded. He says it is because I put my signature on the registration card. So I asked him to send me a copy of the registration card to know what it says. After this request, he stop responding to my queries by saying that he is not in the office. I am only questioning how they are reasoned to apply these charges but they are not responding straightforward to my questions. Since I was not smoking in the room, not losting the key, and not using the safe, I now demand my money back.

false charges

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