If you are considering doing business with his company, read the facts I'll present to you now and draw your own conclusions about the principles of this company.

On June 19, 2009, Mel Craigs calls and asks for $2205 in supplies. Unlike past orders, he requests that I ship the order and get paid within 15 days. Reluctantly, I agree.

The 15 days pass, and no payment is sent.

I send an email requesting payment, and receive this response:

"Sorry Robert, Sending out tomorrow. I'm so embarrassed and so bummed out I totally did this without my book keeping system and did not log it in as an order!!! Please forgive me and I'm turning it around right away! MEL"

I patiently wait for this check. It never arrives.

I call and am told Mel is busy. This happens three times.

I call and ask the secretary about the bill. She transfers me to their "bookkeeping company." This bookkeeping company tells me that The Total Pros has not given them check writing authorization and will not have such authorization for several weeks.

This strikes me as a lie. What business could function without the ability to write a check for several weeks?

I have sent Mel emails 3 times. All have been ignored.

As of September 6, 2009 I am unpaid and 3 calls and 3 emails have been ignored.

All of the above are facts that I can verify with evidence.

I do not know if The Total Pros provides quality detail training services or not. I do not know if they have been ethical in other business transactions. But it is clear that they have been deceitful with me.

Draw your own conclusions.