| Thomas J |
| Thomas J. Sherwood Law offices of Thomas J. Sherwood Loan Modification Seffner, Florida |
| 5th of Mar, 2011 by User465179 |
| I came to Mr. Sherwood for a loan modification about 9 mos ago and was told that it would be done in about 90 days or I would get all of my money back. At first, I was in contact every other week or so and then suddenly they stopped calling. I called after 90 days to find out what was going on and nobody would return my call. It took me calling 2-3 times per day to finally get ahold of someone there who stated that they would look into what happened. I asked for a refund of my money and they stated that they wanted to save my home and would make right this wrong. I was then assigned another case worker who stated that he could save my home. Again, I call and no one calls back (been weeks now). I'm afraid that I will lose my home and these people will skate with my money. |
|
|
|
|
The people in this firm are STUPID and horrible and need to be stopped. After filling out all the required paperwork, Angel took my initial payment of $500.00 drafted out on March 10th. From there, Maria took over. I made several follow up calls to her to inquire about a status of my mod. Maria said she was waiting hear back from Bank of America and in a couple of weeks she would be able to update me. Yesterday, I spoke to Bank of America (5 WEEKS LATER!!!) and they told me nobody from the Thomas J. Sherwood has contacted them about my account regarding any loan modifications. All this time, I had trusted Maria that she was waiting to hear back from Bank of America. I called the Thomas J. Sherwood office to see why they dropped the ball here and they say they don't have any payment record on my account and I should call my bank to verify I made a payment. Hello? I told Brenda Wilcox in in their accounting department that I made a payment in March. She said she could not find it. HEEELLLOOO? What kind of accounting department do they have here??? Brenda in the law firms accounting department had no evidence I paid them, even though, they drafted from my account March 10th and she told me to call my bank to get proof I paid them and ask them to send that proof to her!!! Can you believe it? I had to tell them the day THEY drafted the money out of my account!!! I asked for a refund as it is late in my chapter 7 and I think I am better off doing this HAMP loan remod by myself as they cannot be trusted. However, they refuse to refund me! Juan is a jerk and said this in an email to me:
Hello,
Accounting and I spoke on your file this morning and there will not be a Refund per your request.
The request for Refund has been denied.
Your contract states if you cancel before any negotiations with your Lender you will forfeit refund.
Thank You,
Juan Pacheco
Loss Mitigation Manager
Evidently Juan left out the part that they never contacted my lender in the first place and that this was a scam! |
|
|
Post your Comment
|
|
|
