Consumer reviews and reports on scam companies, bad products and services
Thirty Second Smile
Thirty Second Smile Overcharge,can not use due to tooth sensativity, won't refund Rancho Cucamonga, California
22nd of Aug, 2011 by User386928
My husbans say this item on the Today show and thought it might help som staining on his fron teeth I ordered the product via the internet.The price was stated as @25.00 What arrived was a whitening system and the brush.He was charged 49.85 although the charges on the invoice came to $14.00 (S & P price.) Call to the company, answered in far East was not only uncessful, but also very stressful for him. Bottom line, they refuse to accept a return although it clearly states, on the invoice, to call the included phone number.
Comments
4845 days ago by Marya1
Hello,

I work for the 30 Second Smile company. To get the promo on the Today show, you had to enter a special code on our website. On the last order screen the policies for the promo are listed; "all sales are final, no warranty and no warranty replacement". I certainly am sorry that this was not clear to the customer. Please email me directly at marya@30secondsmile. com for assistance. Thank you, Mary

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