The Shutter Company

The Shutter Company Limited WARNING- PAID 50% deposit 3 months ago and STILL no Shutters- No real office and no response to my numerous messages!!! L

26th of Jan, 2011 by

The The Shutter Company looked very professional on all levels, from the website to the reception when I called in, to the Salesman who arrived to take the measurements andshow me the samples. Rob (the salesman)assured me that delivery would take place before Christmas and someone would contact me with regards to an installation date but Christmas came and I had not received a call about an installation date. I was put through to "one" of the managers (which I later found out was the "only" manager, as this company is a "one man band") only to be told that due to the bad weather over Christmas, my shutters could only be delivered in the New year and someone would call me the first week back in January to arrange installation of my shutters.

Again, I received no call and when I contacted Yusef ("manager") he told me that they had not received the shipment as yet and I could expect installation at 08:00am 21st January 2011. I waited all day and called the Shutter Company every 2 hours, just to be told that Yusef was not available. Since this date, I have left numerous messages for Yusef and have still not received any response. I found out today that the "friendly" reception answering the phone for this company are an "off site" reception and actually have no affiliation toThe ShutterCompany and just provide an answeing service to make it appear as if the company is larger than it actually is. I would warn anyone wanting to use this company to not part with any money until they have received the goods!!!

Track this Report 0 Comment | Post a Comment