The Mortgage Law Group The Mortgage Law Group has received $2900.00 dollars from my parents to do a loan modification for them. The process began in

5th of Jan, 2012 by User917859

My parents have paid The Mortgage Law Group $2900.00 over a course of 4 months and have yet to have any progress on their Loan Modification. The process began in September 2011 and to-date nothing has been submitted to the mortgage company or finalized in any way. My parents have submitted ALL requested documentation multiple times. When they attempted to contact the company "specialists" they were met with transfers to voicemail, hang ups, no return calls and basically avoidance tactics. I have contacted the company and was told that this is the "normal" process and time frame for Loan Modifications and that had my parents been responsible enough to submit all the documents requested they could have proceeded sooner. I am still trying to contact the Billing/Accounting department to try to get all or some of the monies paid refunded. I have been transferred to voicemails, hung up on, and given fax numbers to contact in their efforts to avoid this issue. My parents are in their 80's and facing losing their home. I am truly saddened that they have been the victims of a scam by The Mortgage Law Group who obviously in my opinion have had no intention of assisting them with saving their home. My hope is that this reporting will prevent other individuals desperate to save their homes from being robbed of valuable time and money.

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