Consumer reviews and reports on scam companies, bad products and services
The Cover Guy The worst kind of company to do business with..... Niagra Falls, New York
7th of Dec, 2011 by User283523
Ordered a spa cover for a Hot Spot Re hot tub and recieved a cover that is 78 inches not 71 inches. I stated clearly in the order that it was 71 inches and even emailed a copy of the confirmation that they sent me stating 71 inches and they will not refund my money or make the cover I ordered in exchange. They only offered to remedy the situation by charging me less on the additional cover. There confirmation and web site states 3 to 4 weeks and it took 3 months from the original order and 6 weeks from the point I requested a refund for it taking to long that they stated they would refund but charge a $50 processing fee even though the cover wasnt even in production yet 1 month after I was to recieve it.

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