My complaint with them is that they won't respond to my emails and USPS International (EMS) the shipping service, will not trace the package for me - the shipper has to initiate the trace. So where does that leave me? I have to dispute the charge with my credit card company - luckily all my interaction with them has been documented by email, but really, who wants to deal with this a couple of days before Christmas!

It is unfortunate that a company that offers such a large selection to an international market refuses to assist its customers when something goes wrong.Buyer beware - you may not get anything in the end (except of course a big headache).