Texas Direct Auto

Texas Direct Auto Shady! Charge you more than originally stated! Defensive and rude! Internet

11th of Apr, 2011 by User429436

Found a car on eBay that I liked. Called the number provided, and they asked for a deposit of $500. I gave them my info and asked what the bottom line, out the door price with TTL and ALL fees would be. Was told the same price TWICE, as was my boyfriend. Then when I authorized the deposit charged, they told us a price significantly higher than we were originally told. I called back to inquire and the salesman (Johnny) was IMMEDIATELY defensive, quickly going through the charges as if I was incompetent, yelling that he could listen to the conversation I had with the gentleman who took my deposit information, after I told him I specifically asked the man how much the final price would be. I calmly said that would be fine if he called me back and he hung up on me and has yet to call back. In the meantime I immediately called my bank to stop payment. Luckily they were able to help me and stopped it before the company could send it through. Between my boyfriend and myself, we have dealt with 5 different people there, with nothing solved. These people know what they're doing. They're rude and extremely unprofessional. They know how to give just enough information to cover their butts and to rip you off. DO NOT use this company. I've read many complaints alleging similar issues and even worse.

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