The next morning as I was checking my bank account I noticed they had charged me twice for that one purchase. I decided to call the store and ask what I needed to do to be refunded thinking this is something that happens often and I shouldn't run into any problems. The store attendant said they could not do anything for me and that I needed to talk to my bank. So I called my bank and the woman there had said it was unusual they would not refund me (which I agreed with) but that if they didn't refund me I could file a fraudulent report against them.

So I decided to try and go in store to Target to try speaking with a manager. When I got there the customer service desk told me there was nothing they could do and asked if I wanted to speak with a manger. She called up the front end manager who was extremely rude. She basically told me because I only had one reciept I couldn't prove that the second charge was not real (which makes no sense because if I had a second reciept the transaction then would be real or at least I wouldn've caught it when initially paying. I wouldn't have ran my card a second time if I recieved a reciept after the cashier said the transaction didn't go through). So basically she was hinting to the fact that I was trying to rip the store off. I felt I was very calm and easy to work with but they wouldn't do anything for me. I asked for a giftcard and they refused.

And to top it off I recieved not one apology. The manager was very rude and talked to me like I was trying to rip them off when I had my bank statement and my reciept there clearly showing what was going on. So I went into my bank and the teller said to wait one more day to make sure both charges really go through completely.

When the next day came around I checked my account and as I expected both transactions went through. I wanted to give Target a third try to make things right with me since I was a loyal customer who shopped there many times for business and personal items. When I called their general helpdesk the lady asked me some questions and I started to get the feeling that maybe I've found somebody who can help me. After many questions and 20 minutes later I was back at square one with Target. She refused to help me and said there was nothing they could do. She said I'd have to deal with it at my bank.

I went to my bank and filed a fraudulent report against Target. The branch manager was completely stunned that Target wouldn't help me out. They've lost a lot of business from me and the companies I work for over $50. It's only $50 but in these times that's a lot of money and that's $50 less I can spend on my sons 1st birthday this month. They are very disappointing and I will never shop there again. I will actually go out of my way to make my business and personal purchases anywhere except Target. Too bad because I had my baby shower registry there, my family portraits were at their studio and I continually shopped there for Christmas/Birthday and business events. I won't be doing any of that with them ever again.