Target.com

Target.com Target Corporation False marketing and failure to fulfull its commitment Minneapolis, Minnesota

10th of Dec, 2010 by User180207

I ordered an item (Order Number: 601-0260572-8013871) target.com on 11/25/2010. I got the confirmation email with summary of total charge of $146.79 on 11/25/2010. Subsequently, I received an email from Target on 12/03/2010 that supplier to Target had provided incorrect information and unit does not have blue tooth functionality but if the buyer is still interested in buying the same product ( inferior to one original purchased) at same price they have to follow the process outlined on the email. I followed the links and steps listed on the email. Upon completion of the order it was showing much higher price for the product originally purchased. I called customer service and spoke to Patricia @ Target and she informed me that email sent from Target on 12/03/2010 was sent in error. I was informed that I would receive another confirmation email on 12/06/2010. I did not receive any email so I called customer service again on 12/11/2010 and spoke to representative named Joviane. She informed me that I was sent an email on 12/06/2010. I checked my email box and I had received no email from Target on 12/06/2010. I insisted on speaking to a Supervisor and supervisor named Tashana B informed me that Target representative had incorrectly informed me that I would receive email on 12/06/2010. She also informed me that she can do nothing further to help me. My complain to Ripoff Report : 1) Target falsely marketed its product on internet charged million of american for the product and subsequently failed to honor the commitment 2) The customer ( I) was subjected to total wait time of approx 2 hours 30 min in speaking with representative. 3) Lies and incorrect information being given to the customer Kindly do the needful to ensure honest and ethical business practices.

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