"Dear
James, Thank you for the email and I do
appreciate your concern.

These
measures have been taken to maintain the quality of the data that we
provide to our clients. As the client has found a lot
of 'Invalids' in yoursurveys, so your account has been suspended till
further notice. Also, all the cash outs that are pending will be
approved given your account does not violate any of the terms and
conditions of the company.

Customer Care
"

My account didn't violate any" terms and conditions" and yet they supended it claiming "invalids"
Funny how nothing was Invalid till I complained about them not paying me, they are a bunch of crooks do not waste your time with these people.