Stompeez Absolute SCAM Internet

27th of Dec, 2011 by User494369

So my kids saw these slippers advertised on one of the cartoon channels and really wanted them for Christmas. I ordered them on November 24. Standard shipping was $23 which I thought was a joke. Regardless, I never received an email confirmation or anything. After three weeks passed, I tried to contact the company. Of course, there is no address and no email address. Only a phone number, which is buried in many links. Then comes the wait. Each of the four separate times I tried to reach the company I waited for at least thirty minutes. Finally, the fourth time, someone answered. The person I spoke with assured me that my order was guaranteed for delivery by December 24. It was not. When I went online to cancel my order, alas, an email address. Of course, there was no confirmation and no response to my request to cancel. So more days passed, no shipment, and finally, I called again. My order had not been canceled despite my online request. So when I explained that I wanted to cancel, I got no apologies for the false guaranteed-delivery-by Christmas guarantee when I ordered or for the telephone guarantee. Just an "okay" thanks for calling. Are you kidding me? I wasted hours trying to figure out what was going on and I had disappointed kids who never got what they asked for. WHAT A JOKE. Do not waste your time! False promises and probably (if you ever do receive them) crappy quality!

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Comments

4669 days ago by Diane P.

YOU DON'T WANT TO ORDER FROM THIS COMPANY!! I ordered in November of 2011 and to date have received one of the 4 pair I ordered and 2 pair that I never ordered. I received the two pair I never ordered at different times and had to send them both back at my expense. I have contacted this company more than 3 times and get the same unsatisfying response. I am not only cancelling the rest of my order I am reporting them to the BBB and Consumer Protection. The only reason they stay in business is because people are unaware of the faulty product and customer service. Did I mention that the one pair I received didn't work? WATCH YOUR CREDIT CARD STATEMENTS! I returned the first pair over a month and a half ago and the refund still hasn't shown on my credit card statement!