Stepanek's auto

Stepanek's auto should have listened! vero beach, Florida

14th of May, 2011 by User683731

I should have listened to the first scam report, now i'm filing my own, hanging my head in shame...Was paying three times the amount of what car was worth-with a $5,000 warranty that paid for nothing! Car broke down first month-overheating, second month timing belt, then every month thereafter it was something else! At first I thought the warranty would save me from dealing with a unreliable car-WRONG! Paid the same as I would have without a warranty. They say they charge for parts only, no labor-thats a lie because they bump up the price of the parts (was told that by one of their employees!) The guy is the warranty service is a HUGE Jerk-plays little girl games when you try to make appointments for repairs-makes it hard to get your work done-have to take a day off from work just to get your brakes replaced-very unproffesional!
The Car left me stranded 3 times in one year-had to pay $75.00 towing, $20.00 deductible-one time for a $10.00 part...other 2 times just had someone tow the car for me
Finally took it in for overheating AGAIN a year after I first got it-they stated nothing was wrong with it-then held the car hostage for $20.00 bucks! The $20 was for taking a look under the hood for a whole ten minutes! Figured my engine was next to go so let them hold it hostage..
Honestly, I am ashamed because I knew it was a mistake but needed a car so bad-now I feel I'd rather walk, hitch hike or ride a horse than deal with the rude, nasty scam artist that they are. Relieved to be done with them! Listen to reason and save your money-they are experts at ripping off the less credit worthy! Wasted a year of stress, time off from work, and heartache! .

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