steebar

Steebar Has misleading website and doesn't refund returned goods Peapack, New Jersey

8th of Sep, 2011 by User538669

I ordered a clock kit from Steebar.com on December 19th, 2010. My order number was 2154-6685-5379. When I received the "kit" it was actually a list of parts to go purchase at a hardware store plus a motor. I sent an email to them asking what address I should return it to. I received no response. So I returned the kit via certified mail to the address from which it had been sent on January 11th. On January 12th I spoke to staff at Steebar who assured me that there would be a credit on my visa once the clock was received. I received the certification that the clock had been delivered on January 27th. On April 25th, 2011, I spoke to staff at Steebar.com who said that they had received the clock and would post the refund to my credit card that evening. Multiple times since then (on June 13th, July 26th and August 29th) I have spoken to Steebar.com staff who have assured me that either the visa would be credited or a check would be mailed to my home address. As of today, I have received no check and my VISA credit card still shows no refund for the $59.45 I was charged originally.

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Comments

4821 days ago by Virginia

do not do not do not
ORDER from STeebar either clock or wood working products. They are currently under investiagaion by the New jersey Attorney Generals office. Many complaints. Check out rip off report.com and call NJ consumber affairs, they are also on line.
check BBB they have compalints also.