Consumer reviews and reports on scam companies, bad products and services
Splat Graphics
Splat Graphics splatgraphix.com BUYER BEWARE Bad Business San Juan Capistrano, California
13th of Dec, 2010 by User745483
The WORST workmanship and customer service I have ever
experienced...Very UNPROFESSIONAL. I had shirts, hats and jackets
embroidered...besides the logo not be as big, same location, and same
thread count as discussed, I let all that slide. When I went to pick
up, the pricing was about 20% higher than agreed upon.....the order
didn't change and a 50% deposit was already left on the total bill. Owner was very reluctant to give a receipt at original time of purchase
saying his printers were down...had to call twice the following day to
receive. All to this point has been trivial in my mind and a small
irritation rather than a true bother.



The worst part: Embroidery came out so sloppy and unreadable they are an
embarrassment for my staff and my customers to wear. I have taken them
to 2 other embroidery shops to get a professionals opinion about the
quality to see if I was being too picky... they both laughed and
reassured me that it wasn't my imagination and a that they would never
allow work like that to leave. I have been in contact with owner
several times and after making excuses and defending work as "industry
standard" he said he would fix them...after several unanswered attempts
spanning over 6 weeks nothing has been done and my patience has run out.



BUYER BEWARE...Please do your homework on this company before parting
with your money!!! Big DISAPPOINTMENT!!!

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