| SniperHill |
| SniperHill Over-Charge, Poor Service, Constantly Goes Out , Internet |
| 24th of May, 2011 by User628554 |
| SniperHill is our ISP here in Iraq, and I have never been so thoroughly disgusted with a company in my life. Currently, they are charging $88 per month for 125 Kb (kilo-bits.) The service is EXTREMELY slow, unlike anything I have ever seen in my life, and most times I can not even log on to my personal e-mail account, and calls home from Yahooo are cut out after 12 minutes (sometimes 12:38 seconds if I'm lucky.) How they are getting away with charging soldiers that make barely $25,000 a year $88 a month is ridiculous, especially since the service is so poor. Another site I was at used USCOMZ, and the internet there was $60.00 a month-and I still thought that was ridiculous for how slow that was over there. There are so many people over here that their only way and time to call home is from their rooms-and SniperHill has disappointed myself (and many people I know) in more ways than one, and if I wouldn't know how to sleep at night if I were ripping people off as bad as they are. SniperHill recently sent me an e-mail, stating that the internet went out last night: ----------------------------------------------------- Dear Sniperhill Customers, The degredation in service that started following a 40 minute outage on the evening of 24MAY2011 was due to a fiber cut on our upstream provider's network. They are working diligently to complete the repairs and restore the service to full capacity. We apologize for the inconvenience. Thank you for your understanding, Team Sniperhill ------------------------------------------------------------------------------------------------------------------------------------------- I have sent them an e-mail asking if they plan on reimbursing customers for this "lost time" that is beyond our control, and have not heard anything back as of right now. Last night, I was attemtpting to make doctors appointments back home, and I could not even stay on the phone long enough to give a receptionist my information to make an appointment. It is very frustrating, and SniperHill should be ashamed of themselves for what they do to people out here fighting for their country, and charging people this much. |
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SniperHill is compete garbage. Paying over 100$/month for service not even equal to dial up. The claim unlimited bandwidth and even advertise downloads, but when you try to download something, it will work, but there is a time limit on it. The cut your connection until you log out and stay logged out for about 5 mins. THen the counter is reset.
This company is bogus. If they keep this up I will be filing a lawsuit for fraudulent advertising and anything else my attorney can come up with. This is trash. I can't believe these people can sleep at night, and I further can't believe that our Government and Military leaders are letting them get away with this..
I'm very, very f with the leadership here on COB Adder. If you're in a position of authority, capable of righting a wrong, yet do absolutely nothing about it, you're just as guilty and wrong as the ones doing it. The folks at Sniper Hill are stealing from Americans. The majority of which barely make enough money as it is to support themselves and family back home... |
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| SHAME ON HULU for doing business with Sniper Hill! |
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| I will never do business with Hulu or any other business entity associated with Sniper Hill. And you shouldn't either! |
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