Consumer reviews and reports on scam companies, bad products and services
SmartTweak Software, Ltd.
Failure of customer service to respond to problem with their software
7th of Sep, 2011 by bhumphreys
I contacted customer support regarding their FixMyRegistry software I purchased from them that quit working. It would scan for errors, list them and then go back to screen for scanning. No option to "fix" errors was offered but rather started searching for errors again. They responded to click on "fix errors" but I wasn't given that option. Since I reported back to them that I had no option to "fix" error I have not heard back from them despite 3 addional requests for help. Including asking for at least the courtsey of a response. Nothing.
Horrible customer service or actually more like no customer service.

http://www.smarttweak.com/support/ticket/BF26FF493F17E0559F4CC082CE149F1A (response ticket)

web site ---- http://www.smarttweak.com/support/ticket/BF26FF493F17E0559F4CC082CE149F1A
Comments
4581 days ago by René Van Den Elshout
update my drivers kan ik niet installeren

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