Consumer reviews and reports on scam companies, bad products and services
Shared Horizons
Shared Horizons Wesley Vinner Memorial Trust Refuses to resolve accounting issues; embezzlement (?) Washington , District of Columbia
30th of Jun, 2011 by User622528
I have been a beneficiary for the past several years. This trust is for
disabled people, and it is supposed to enable them to qualify for government
services such as social security or medicaid. The amount of money which was put
in represented a substantial amount of my savings, in the tens of thousands.
More money than all the other normal bank accounts which I keep. The first year
or so, there were some small regular interest payments. Never very much, but let's
just say it was incentive, since there is also a hefty maintenance fee ($650
yearly). By 2010, presumably because of the poor economy, interest was zero.
Also, they are supposed to send quarterly statements by contract, but they
rarely did so. Mostly one received statements upon request in person. In August
2009, they sent out a notice that because they were going green, all statements
would be e-statements sent to beneficiaries or guardians. Since that time, I
have received only (1) e-statement, and it would not open. In 2011, I received
one statement that was accompanied by a tax statement of the account earnings.
Of course, the money market version of my account does not resemble the account
statement balance they provide me; they are not including or adding in any
earned interest into my account. Double book-keeping is always tricky, and so
no wonder that this year, last month there was a discrepancy in the statement
when I asked for a report. There is $708 discrepancy from the end of one period
to the beginning of another when I had made no withdrawals. In fact, last year,
I only made one withdrawal, and so I know about these things. When I asked the
administrative coordinator, she was quite rude, on purpose, in order to make me
more upset, so she could justify not only refusing to let me sign off on the
receipt book, but calling the security guard. Now I have to admit that I do not always keep a cool demeanor because there are
many stressors. Nevertheless, at any bank where I routinely keep small sums
(much less than this so-called trust), anytime I have any question or concern,
it is addressed promptly and professionally. They do not manufacture a
miscommunication in order to cover their tracks or try to color the issue. At
Shared Horizons, the administrative coordinator said "they would get back
to me" on the financial discrepancy. but to date, I have heard nothing.
Whenever I called the accountant in the past, they never returned my call or
messages. Now not even the Director will return my call. And the lawyer who
helped me on the trust (Mr. Landsman) won't return my calls either. I have
emailed one of the Board members in the faint hope of a supportive response. However, as I said, at any normal financial institution, and I belong to both banking,
credit union, plus loan institutions, the response is never based on
"whether or not I was nice," but on honest to goodness facts and
figures. If I needed a report on the balance going back to such and such date,
they would try to fetch it immediately, and not present delay tactics. In fact,
at most normal bank institutions, they never let me leave until all my
financial issues and concerns are resolved, since they know that is the way to
secure business. Most of my business, however humble, has been trustworthy with
them for over ten years. At Shared Horizons, their attitude has mostly become take it or leave it. And
the fact that these lawyers and board members do not want to help me resolve
what is nominally due to me (quarterly statements; interest due; customer
service; resolving financial discrepancies) speaks volumes. Obviously, they
don't care for my business, and they blame it on my attitude. Disabled? Great!
What they really hoped for was that all these disabled people died off faster
so they could keep the collateral for themselves! So be advised.....

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