Consumer reviews and reports on scam companies, bad products and services
Serta Mattress Fake warranty Internet
16th of Nov, 2011 by User748602
When the dealer who sold me my mattress refused to honor the supposed "20-year" warranty after the mattress began to sag after only a couple of months I contacted Serta online. They refused to discuss the warranty, stating that I had to handle it through my local dealer. Avoid all Serta products. The iComfort Genius I got was supposed to last and was supposed to be as good as Temperpedic mattresses. If this is true--AVOID BUYING TEMPERPEDIC! You will spend thousands of dollars for a piece of crap!! It is easy to give out a 20-year warranty if you have no intention of honoring it! The store gave me a 90-day guarantee,too, which they also refused to honor.

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