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secure fence marc is a thief, want to be robbed ? Kinnelon, New Jersey |
5th of Apr, 2013 by User245935 |
This company should not be in business. Mark, the owner, likes to make excuses of why my fence fell apart but what really went wrong was that he installed a top rail that was faulty and really did not click with the posts of my fence so when hurricane Sandy came part of the fence came down (the part with the dangerous and faulty rail) Mark will blame the hurricane, or the soil was not sturdy but at the end we both know that he was irreseponsible sqw the faulty rail and installed it anyways. Then he wanted more money to fix the problem and thru numerous phone tags and with a threat of taking this issue to other means, he decided to come and finish the job it started end of october and he finished december 12th!!! he has is an amateur and their is no reason why he should be doing business in NJ Company is very unexperienced in what they do. they installed a fence and part of the fence had a faulty top rail and the owner went ahead and installed it anyways. Mark the owner swears that the fence came down because of hurricane sandy but yet the only part that came down was the part with the faulty rail (the rest was intact) In another part they did not place cement and left huge holes in the ground. it is dangerous and yet it looks bad and again the owner did not seem to really care for it and left it. I wish i would have not paid him until job was completely finished but lesson learned. after many unanswered calls and text Secure Fence responded and finally on december 12 the company finished the job that took about a month!! Do not hire this company,they do not know what they are doing they have an F on the BBB rating and the overall experience was horrible for my daughter and dog because they could not be in the backyard because of the part that was down. DO NOT BELIEVE THERE NEW B+ IN BBB. THEY WERE AN F AND BEHAVE LIKE AN F RATED COMPANY.
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