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| Schiel & Denver Publishing Ltd. Self-Publishing Houston, Texas |
| 5th of Mar, 2013 by User678334 |
| I contacted Schiel & Denver to publish my second book. I thought that I'd finally found a publisher that would pay me good royalties and also allow me to keep the rights to my book. I paid them $1800.00 to publish my book and an additional $655.00 for the bookstore return program. I submitted my manuscript and payment information as requested and they gave me a log on to the author website and a release date. As the release date grew closer, I still hadn't seen any proofs or authorized my book cover, so I started to contact them to see if there were any delays with my production. They finally sent me the proof two days before the book was due to be release. I saw the cover and I reviewed it carefully, just as I did the manuscript. I informed them that I was satisfied with the work and gave them to okay to complete the production. During that time, I notified a local reporter to set up a book review and I also started preparing for my book release party. The release date came and I started looking for my complimentary copies to come in the mail. I also submitted a request to purchase 100 more copies of my book for the release party. The books didn't come a month after the release date of July 23, 2012, and I still hadn't received any response about my book order. I started sending messages asking where the free copies were and what would be my price for the book order, and no one responded. Finally after several attempts, I finally received a response for a person identifying themselves as the shipping manager. He apologized and said that my book was delayed because they had an equipment malfunction that put them on backorder. I finally received my free copies of my book in mid-October. I overlooked the book as I started to plan the event that I had cancelled and lost big on. The front of the cover was great but my name was mis-spelled on the side binder. There were also numerous errors within the text of the book. I immediately notified them of the error, and I was told that I authorized everything in the proofs. I informed them that that was not in the proofs and demanded that it gets corrected immediately because I'm a serious writer, but no one that sees that book would take me seriously. I was then told that the corrections could be made if I pay $800.00 for the text corrections and $800.00 for the cover correction. I escalated my complaint to management requesting some immediate assistance. I was then told that they had bent over backwards for me to get my work out. I informed them that they were not doing me any favors. I paid for a service, and I wanted the service that they had elegantly written on their web page and in the emails prior to publishing. I did not get one on one author support. I did not get a quality product. I did not get the immediate response that they promised. As a matter fact, everytime I called the main line and requested to speak to a manager, they were always in a meeting and the call was never returned. At that point, I was told that if I didn't stop harassing them, they'd void my contract. My log on to the autor website was deleted, and each time I sent them an email or letter asking about my proofs and the status of my book sales, I never received a response. Now, my book is posted on several of their websites for sale, but my followers and readers are calling me saying they ordered my book online, but they never received it in the mail. Some of them have been waiting for three months for their book or their money. I didn't receive any royalty information in February and I know for a fact, at least 50 copies have been ordered online by family and friends. Do not use Schiel & Denver for you life work because it will end in disappointment. They'll throw the contract in your face that you have to honor, but they are not honoring anything in it except their payment. If anyone has a class action suit against Schiel & Denver in the process, I would like to be contacted. If their are any attorneys willing to file a suit against Schiel & Denver, please let me know. Just FYI, I have all of the emails stored that I received from Schiel & Denver and the managers since our relationship started. Authors, writers, and novelist, do not trust Schiel & Denver with your work, your book, or your dreams. |
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Batam island, April 14th 2013
Dear: Scam Informer
VERY URGENT!
AA. I, Mr. Gomgom L. Pasaribu an author from Batam island in Indonesia. I’d already bought a
Deluxe Package from Schiel & Denver Publishing Ltd in Houston Texas in USA April 2012 ago.
But, until today Schiel & Denver Publishing Ltd never keep their promise to: Edit, publish, print
and sell my The Heaven books in their 160, 000 networking bookstores as they had already
promised me! To be or not to be, I must complain about Schiel & Denver Publishing Ltd
dishonest book business and deception to u Scam Informer!
BB. I really need the help from Scam Informer to ask Schiel & Denver Publishing Ltd to give back our family
money US$9, 456.27 or to: Edit, publish, print and sell my The Heaven books at 160, 000 Schiel & Denver
Publishing Ltd networking as like Schiel & Denver Publishing Ltd to me in their legal E-mails to me
before!
On your previous email on March 19th, 2012, Schiel & Denver Publishing mentioned:
"There is NO financial loss, and we offer an official money-back guarantee, so that if you change your mind we will REFUND your money for the Deluxe Package ($8, 599). We are a member of the Association of American Publishers with Random House and Penguin, and we pride ourselves on good business, our good Christian principles and offering independent authors access to mainstream book publishing and distribution. We are happy to provide the Bookstore Returns Program (worth RRP $699) – FREE OF CHARGE, if you purchase the Deluxe Package."
This what Charlotte Avery one of Schiel & Denver Publishing Ltd staff, was the one who handled with
all the payments I made. Here are the details:
April 17th, 2012 US$8, 599.00
April 18th, 2012 US$ 857.27
Total US$9, 456.27
It had been a very hard time for my family to face this big money loss!
I appreciate if u Scam Informer can respond to this email and give me the best solution for Schiel & Denver Publishing Ltd who had waisting our time an money. May God bless u Scam Informer!
Yours faithfully,
Gomgom Luhut Pasaribu
Pseudonym: Pimpoyo de Loyola
Orchard Suite, block C 10-11
Batam Centre 29400
Indonesia
E-Mail: [email protected]
Mobile: +628127051000
This is the E-Mails from Brad Hudson, Schiel & Denver Publishing Ltd Editorial Department:
Monday, March 19, 2012 8:43 PM
Dear Gomgom Luhut Pasaribu (Pimpoyo de Loyola),
Thank you for your email below. I’m happy to answer your questions.
AA. To calculate the royalty costs, please use the following methods:
SOFTCOVER = $28
$28 – (35% retail discount to professional bookstores like Barnes & Noble) = $18.20 x 50% = Your Share = $9.10 per book.
Please note that we have to give 35% of the retail price to bookstores to get them to sell the book. This is called the Retail Discount.
HARDCOVER = $38
$38 – (35% retail discount to professional bookstores like Barnes & Noble) = $24.70 x 50% = Your Share = $12.35 per book.
Please note that we have to give 35% of the retail price to bookstores to get them to sell the book. This is called the Retail Discount.
BB. Yes, your calculations are correct. If every store in our 160, 000 networking bookstores successfully can sell 10 copies of your fiction novel; then you receive:
SOFTCOVER: 160, 000 x 10 copies = 1, 600, 000 copies x $9.10 = USD $14, 560, 000
HARDCOVER: 160, 000 x 10 copies = 1, 600, 000 copies x $12.35 = USD $19, 760, 000
CC. There is NO financial loss, and we offer an official money-back guarantee, so that if you change your mind we will REFUND your money for the Deluxe Package ($8, 599). We are a member of the Association of American Publishers with Random House and Penguin, and we pride ourselves on good business, our good Christian principles and offering independent authors access to mainstream book publishing and distribution. We are happy to provide the Bookstore Returns Program (worth RRP $699) – FREE OF CHARGE, if you purchase the Deluxe Package. This will guarantee that your book will be placed on bookstore shelves. We wish to give you this program FREE OF CHARGE: http://www.schieldenver.com/services/bookseller-services/book-returns-a-pricing/bookstore-returns-program.html
For your information, please find Schiel & Denver’s international banking information below:
Schiel & Denver Publishing Limited
Sort Code: 20-96-37
Account Number: 33857093
IBAN: GB71BARC20963733857093
SWIFTBIC: BARCGB22
Barclays Bank PLC
1 Churchill Place, London, E14 5HP
When we receive the funds, our accounts department will confirm with you. Our goal is to produce high-quality books that have excellent printing and distribution. For more information about our high quality printing, please read here: http://www.schieldenver.com/author-toolbox/superior-quality-control.html
God Bless and Best wishes,
Brad Hudson
Editorial Department
Schiel & Denver Publishing Ltd
Tel (USA): 1-888-629-4449 || Tel (UK): +44 (0)844 54 99 191
Fax (USA): 1-888-224-2721 || Fax (UK): +44 (0)844 507 0985
Web: www.schieldenver.com || www.schieldenver.co.uk
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COMPANY CONFIDENTIAL
This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee or have received this email in error, please notify immediately: [email protected] quoting the name of the sender and the addressee, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments. Internet communications are not guaranteed to be secure or virus-free. Schiel & Denver Publishing Ltd does not accept responsibility for any loss arising from unauthorized access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by Schiel & Denver for operational or business reasons. Any opinion or other information in this e-mail or its attachments that does not relate to the business of Schiel & Denver is personal to the sender and is not given or endorsed by Schiel & Denver Publishing Limited. Schiel & Denver Publishing Limited is registered as a Data Controller in the United Kingdom under the Data Protection Act 1998 and licensed by the Copyright Licensing Agency in the United Kingdom.
USA Office: Schiel & Denver Publishing, 10685-B Hazelhurst Drive. Suite #8575, Houston, TX 77043, USA
UK Registered Office: Schiel & Denver Book Group, The Meridian, 4 Copthall House, Station Square, Coventry CV1 2FL, Great Britain
Registered Company no: 06579238
Vat Registered: GB933739107
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From: Pimpoyo De loyola
Sent: Monday, March 19, 2012 6:50 AM
To: [email protected]
Subject: Frankly, I don't want Schiel & Denver get failed even once with our book business!
Batam island, March 19th 2012
Dear: My good brother Brad ‘Pitt’ Hudson
Editorial Department
Schiel & Denver Publishing Ltd
Tel (USA): 1-888-629-4449 || Tel (UK): +44 (0)844 54 99 191
Fax (USA): 1-888-224-2721 || Fax (UK): +44 (0)844 507 0985
Web: www.schieldenver.com || www.schieldenver.co.uk
E-Mail: [email protected]
AA. Thanks for calling me, today! My good brother Brad ‘Pitt’ Hudson, please calculate how much will I receive
my fiction book royalty? I read Schiel & Denver Publishing Ltd says 50%. If my fiction book will be sold
US$28.00 for paperback per book and US$38 hardcover per book in your 160, 000 networking bookstores
world-wide. How much my fiction book royalty for paperback and hardcover will I receive from Schiel &
Denver Publishing Ltd every 3 months periodically? Is the calculation = 50% x US$28.00 or what? Can u give
the calculation?
BB. You know, that the most important in our book business is the result of book sales through the best marketing
system! By the way, I have an idea: If your 160, 000 networking bookstores in all over the world just only
successfully can sell my fiction only = 10 copies per year. In one year, they can successfully sell = 160, 000 x
10 copies = 1, 600, 000 copies x US$28.00 / book = US$44, 800, 000.00 for paperback. For hardcover = 160, 000 x
10 copies = 1, 600, 000 copies x US$38.00 / book = US$60, 800, 000.00 Whoa...it's a very good and big book
business! Isn't it My good brother Brad ‘Pitt’ Hudson?
CC. I'm interested in Schiel & Denver Publishing Ltd Deluxe Package US$8, 599. Can Schiel & Denver Publishing
Ltd give me as an author a special discount? Maybe, next week I will transfer my money to Schiel & Denver
Publishing Ltd bank account! What is Schiel & Denver Publishing Ltd guarantee if I trust Schiel & Denver
Publishing Ltd a 100% as my best partner in book business? Please Schiel & Denver Publishing Ltd the promise
in your internet information to make me your client happy with your successful efforts in our book business!
You know, I’d already made all the book preparation well since November 10th 2005:
-US Copyright certificate
- 19 interesting short stories.
-415 pages written in Words 2007 (black/white), Times Roman 10 pt.
- 19 colorful illustration inserted among the pages.
- 1 page front page hard-cover full color.
- 1 page back page hard-cover full color.
- 331, 507 words Times Roman with fonts 10
- 8.5” x 11” black/white grayscale printed for paperback and hardcover.
So, please explain me what is the Deluxe Package benefits and financial loss if I choose it? Frankly, I don't want
Schiel & Denver get failed even once with our book business! Okay, my good brother Brad ‘Pitt’ Hudson?
In CHRIST,
Mr. Gomgom Luhut Pasaribu
Pseudonym: Pimpoyo de Loyola
Orchard Suite, block C 10-11
Batam island 29461
INDONESIA.
Cellphone: +628127051000
Fax : +62778472604
E-Mail : [email protected]
These are the E-Mails from Mr. Alexander Red-Well to me:
Tuesday, July 17, 2012 5:19 AM
Dear Mr. Gomgom Luhut Pasaribu,
Thank you for sending your emails and lovely July 4th Independence Day Cards from Batam Island. We are sending you the book now (July 17th 2012), you will receive UPS tracking numbers in the next few days. We are finalizing our publication arrangements.
Yours faithfully,
Alexander Red-Well
Publishers Office
Schiel & Denver Publishing Ltd
Tel (USA): 1-888-629-4449 || Tel (UK): +44 (0)844 54 99 191
Fax (USA): 1-888-224-2721 || Fax (UK): +44 (0)844 507 0985
Web: www.schieldenver.com || www.schieldenver.co.uk
Saturday, June 16, 2012 8:27 PM
Dear Mr. Gomgom Luhut Pasaribu,
Your book is not due to be published until 17 July 2012, we will be sending you the proofs (or dummy) in early July.
Yours faithfully,
Alexander Red-Well
Publishers Office
Schiel & Denver Publishing Ltd
Tel (USA): 1-888-629-4449 || Tel (UK): +44 (0)844 54 99 191
Fax (USA): 1-888-224-2721 || Fax (UK): +44 (0)844 507 0985
Web: www.schieldenver.com || www.schieldenver.co.uk
Monday, May 28, 2012 3:35 PM
Dear Mr. Gomgom Luhut Pasaribu,
Thank you kindly for your email messages to our publisher’s office at Schiel & Denver. We’re working hard on your book and thank you also for the invite to Batam Island, it looks like a beautiful part of the world. We’ll do our best to make sure your book sells as many copies as possible, I understand that you might be interested in the Personal Publicist service which I would highly recommend to help us sell to over 160, 000 book retailers:http://www.schieldenver.com/services/marketing-a-publicity-services/core-marketing-services/personal-publicist.html
Schiel & Denver has an in-house team of publicity and media professionals with substantial experience at New York publishing houses and global PR companies including Fortune 500. Our experts will provide fulfilment and development of national and local TV and radio placements (which can be constantly assessed by your good team on 24/7 basis), cable-TV commercials, print advertising and article marketing in US nationals like Washington Post, Los Angeles Times, New York Times, USA Today, Wall Street Journal, Chicago Tribune; we can arrange direct interviews either by satellite link or phone correspondence with your good team, all by-lined articles in national media, media fact sheet, sell sheets for international use (including preparing interview questions); key book press-kit materials, including professional targeted press releases to leading journalists, contacting and formulating national US journalist interest like CNN, New York Times, Fox News, NBC and other major TV shows like Jay Leno and David Letterman Show;
1. We arrange top book signings at stores - Barnes & Noble, Inc. and Books-A-Million which are the largest chain bookstores in the USA, including their flagship fifth avenue store in New York, and handle all media and correspondence with bookstore chains (local and national) across all 50 states; regardless of geographical placement; (if you can’t travel to the US, our publicists can implement book singings on your behalf)
2. TV, billboards and Radio coverage: cable-television advertising slots in all 50 States across the US to notify public of your book release – this can also be arranged to target specific areas of the US and Canada.
3. Ingram Book Group, Baker & Taylor and all major US distributors are involved in the traditional catalog marketing of your book to regional and national bookstores – we work directly with Ingram Book Group;
4. We handle all professional media relations, including fielding all national and international press inquiries, scheduling CNN, Fox Business and ABC interviews, distributing author copies upon request;
5. Our in-house team will develop and fulfil specific targeted media lists to reach your target markets: then following up and direct pitching of 'ready-made' story and show ideas, as well as interview topics;
6. Bookstore Returns Program – to ensure that your book is placed in the best instore locations of Barnes & Noble, the largest bookseller in the US, and Books-A-Million for browsing readers with in-store posters and desk accessories for Barnes & Noble customer service counters in all 703 Barnes & Noble ‘brick and mortar’ stores across America;
7. Schiel & Denver handles distribution of fiction books and advance review copies to journalists who have expressed an interest in which greatly increasing opportunities for coverage and exposure;
8. Our premiere International Newswire Distribution through Reuters and Associated Press;
9. Our team are constantly providing on-going creative development of story ideas and new pitching angles;
10. Targeted soliciting and targeted pitching for direct interviews, book reviews, print interviews, feature stories, listings/mentions, by-lined articles, announcements, etc;
11. Implementing consistent follow-up on all approaches, for both requested and distributed materials; by telephone, in-person, email and fax;
12. Ongoing research and monitoring of news for potential tie-ins;
13. E-book Publishing & Marketing: we focus on high-scale advertisements on major websites like Amazon.com, Blogads network and Apple iBookstore, Barnes & Noble Nook eBooks and Amazon Kindle network. (We have direct contractual relationships with Amazon and Apple and good contacts in their IT departments)
14. Direct, personal pitching to media outlets; including newspapers, magazines, radio and TV shows etc;
15. Regular weekly written updates on all activity, successes, upcoming plans, etc;
16. For more information, please view here: http://www.schieldenver.com/learning-center/publishing-tutorials/marketing-a-publicity-services.htm
We can also offer the Bookstore Returns Program as a standalone service: http://www.schieldenver.com/services/bookseller-services/book-returns-a-pricing/bookstore-returns-program.html
Yours faithfully,
Alexander Red-Well
Publishers Office
Schiel & Denver Publishing Ltd
Tel (USA): 1-888-629-4449 || Tel (UK): +44 (0)844 54 99 191
Fax (USA): 1-888-224-2721 || Fax (UK): +44 (0)844 507 0985
Web: www.schieldenver.com || www.schieldenver.co.uk
Tuesday, June 26, 2012 8:22 AM
Dear Mr. Gomgom Luhut Pasaribu,
Thank you for sending your documentation from Batam Island, I’m pleased to confirm that the book will be sent to you with the ISBN, price of $28, Schiel & Denver’s logo and address (an exact replica proof) for your personal review. We are almost finished working on the cover.
I can also confirm that we are aiming to sell a minimum of 25 copies per bookstore for each store in out 160, 000 store network. Please feel free to contact us anytime.
Yours faithfully,
Alexander Red-Well
Publishers Office
Schiel & Denver Publishing Ltd
Tel (USA): 1-888-629-4449 || Tel (UK): +44 (0)844 54 99 191
Fax (USA): 1-888-224-2721 || Fax (UK): +44 (0)844 507 0985
Web: www.schieldenver.com || www.schieldenver.co.uk |
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