Saveologytech.com

Saveologytech does not process rebates

11th of Oct, 2012 by User49988

In my opinion SAVEOLOGYTECH is a non-reputable company. Based on my experience, the use a marketing technique where they do nothing to process your rebate. If you forget, they get to keep the money. If you call, they give you a choice between waiting several more weeks for your rebate or receiving $100 in restaurant coupons immediately. After several more weeks, they tell you their computers were down for 2 weeks and the processing will take several more weeks to catch up to the backlog. Your choice again is to wait several weeks or $100 in coupons immediately. And if in a few more weeks, it is not processed you are promised your rebate will be "escalated to the next level." To date, it has been 26 weeks, and I have wasted over 40 minutes on the telephone on hold only to hear more empty promises.

SAVEOLOGYTECH provides empty promises, horrible customer service, and no customer satisfaction. SAVEOLOGY rebates are a waste of people's time and money.

Here's a real example, a $50 Visa card was promised upon signing up for TWC in March. After several phone calls for status (Status: "call back in 2-3 weeks") and after 22 weeks of processing, a transmittal was finally received. The transmittal gave further instructions to process the Visa card: $10.99 for shipping and handling (cashier's check or money order, no personal checks) and allow another 4-6 weeks for processing. What an outrage!

Learn from my mistake. Had I known it would take this long and be this frustrating, I would have used my money to buy a better product.

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