When I tried to resolve matter with dealer after I learned of scam nobody wouldessentially give me the time of day. They were rude and totally unprofessional and this behavior came from upper management down to service worker. I have been loyal to this dealer for years and this is the kind of treatment I get. Until this incident we were planning on buying another new vehicle from this dealer. Now I don't even think I will ever buy another Ford let alone anything from this dealer. Beware of Russ Milne Ford for anything.